Refund policy

The items should be unused and unwashed for hygiene reasons.

The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

Customized products cannot be returned or exchanged

Return/Exchange request that are not raised within 5 working days of receiving the product would not be accepted. 

Products bought during sale are non-refundable 

A mandatory video recording is required while opening of product, to report any damage in product, if video proof from start is not provided return request will not be considered.

The defected product video should be compulsorily sent to us for verification upon which return request will be accepted and processed.

Send us the video/verification on 

Whatsapp: +91 9833331188 / 9967251403

Mail us at info@saranyafashion.com